FAQ

Support Included?What are the major contributory factors to accidents?

Failed to look properly was the most frequently reported contributory factor and was reported in 44 per cent of all accidents reported to the police in 2014. For fatal accidents the most frequently reported contributory factor was loss of control, which was involved in 32 per cent of fatal accidents. For accidents where a pedestrian was injured or killed, pedestrian failed to look properly was reported in 59 per cent of accidents, and pedestrian careless, reckless or in a hurry was reported in 29 per cent of accidents. Exceeding the speed limit was reported as a factor in 5 per cent of all accidents, but these accidents involved 17 per cent of fatalities. At least one of exceeding the speed limit and travelling too fast for the conditions was reported in 10 per cent of all accidents and these accidents accounted for 25 per cent of all fatalities. 66 per cent of fatalities in reported road accidents had driver or rider error or reaction (which included failing to look properly, loss of control and sudden braking) reported as a contributory factor leading to the accident.

FAQ didnt solve your problem?

Here are several ways to contact us

Nationwide Emergency Response – 10111

Dial the telephone number 10111 from anywhere in South Africa and a call centre operator will answer the incoming call, take all necessary particulars and assign the complaint to a Flying Squad patrol vehicle, or the local police station, to attend the incident.

Cell phone emergency – 112

For emergencies, you can call 112 from any cell phone in South Africa. You will then reach a call centre and they will route you to an emergency service closest to you.

When you dial this number you will reach an automated menu. Don’t let this frustrate you. The menu acts as a form of triage (priority of treatment) control and filters out abuse of the medical and emergency system.

It’s very easy to get caught up in distress but remember to stay calm and make sure the emergency medical services team knows exactly how to reach you.

Ambulance – 10177

This number can be used in the case of a medical emergency and can be called in conjunction with both the fire and police department respectively, depending on whether or not there are casualties.

If you don’t have them stored already, we recommend that you put these three numbers on your phone. In fact, you may want to store them all under ‘Emergency’ as follows:

  • Emergency – Ambulance (10177)
  • Emergency – Cell phone (112)
  • Emergency – National (10111)